Staff
Sales
Ethan Stykemain
Sales Manager
Max Wonders
Sales Consultant
Colin Sabins
Product Specialist
Xavier Falke
Product Specialist
Emilio Pearson
Product Specialist
Finance
Parker Ruffer
Finance Manager
Service
Mike Greene
Service Manager
Justin DeStoa
Automotive Technician
Brian Brown
Wash bay
Brian Phillips
Recon
Leonard Vaughn
Shop Foreman
Seth Sauber
Automotive Technician
Internet
Lyndi Joost
Manager
Mikayla Goller
Customer Care Representative
Christina Rhodes
Internet Sales Manager/Marketing Director
Emma Powers
Customer Care Representative
Jazzlyn Wilson
Customer Care Representative
Administration
Mary Cummins
Office Administrator
Laura Cooper
Office Administrator
Carla Schrag
Assistant Controller
Ethan Stykemain
Sales Manager
Sep 09, 2022
I have purchased several vehicles from Stykemain Buick
I have purchased several vehicles from Stykemain Buick GMC and have always been happy with them.
Sep 08, 2022
No hassle just helped me ordered and purchase a new
No hassle just helped me ordered and purchase a new truck. They kept me informed on the delivery and answered and questions I had while setting up and operating all the computerized options.
Sep 02, 2022
Great, friendly service!
Great, friendly service! Quick too! Thank you! Duane & Lisa Greear Industrial Millwright Services, LLC Ottawa
Aug 28, 2022
Emilio was great to work with and explain things, as well
Emilio was great to work with and explain things, as well as Ethan and Max. Chistina had the vehicle reserved with my name in the window. No pushiness. Would highly recommend. Travelled from Indy to purchased and was treated friendly and respectfully. Was the best used pricing on a Sierra SLT!
Aug 24, 2022
Very friendly and efficient.
Very friendly and efficient. We left with our new vehicle within 2 hours. Free car washes is an awesome bonus!
Parker Ruffer
Finance Manager
Sep 08, 2022
No hassle just helped me ordered and purchase a new
No hassle just helped me ordered and purchase a new truck. They kept me informed on the delivery and answered and questions I had while setting up and operating all the computerized options.
Sep 02, 2022
Great, friendly service!
Great, friendly service! Quick too! Thank you! Duane & Lisa Greear Industrial Millwright Services, LLC Ottawa
Aug 24, 2022
Good and friendly service and a very well trained staff
Good and friendly service and a very well trained staff who knew a lot about the vehicle they where showing and if they didn’t know something they would figure it out
Aug 23, 2022
Looked at the car we really liked.
Looked at the car we really liked. Told them our min. monthly payment without putting money down and they made it happen! Didn't feel rushed into a car I didn't really want like previous visits to other dealerships! 10/10 recommend
Aug 19, 2022
I love the vehicle that I bought.
I love the vehicle that I bought. The salesman wasn't real knowledgeable and the accounting department wasn't willing to budge on anything. They wouldn't budge on the price or a hitch which they said the vehicle had under a cover in the back. I bought this vehicle for $28000 and couldn't even drive away with a full tank of gas. This is the second vehicle I have bought from this location. Again, I love the vehicles, but not impressed with the people I had to deal with.
Mike Greene
Service Manager
Sep 29, 2022
Showed me what was wrong with my vehicle.
Showed me what was wrong with my vehicle. What needed to be repaired now than later. Was pleased with my service manager. Was given a loaner vehicle until my vehicle was finished the next day. Was very pleased with the fixesto my vehicle. My vehicle runs smoothly.
Sep 19, 2022
GREAT dealership, everyone goes out of their way to make
GREAT dealership, everyone goes out of their way to make sure my needs are met! I would highly recommend them to everyone!
Sep 17, 2022
Completed service in a timely manner….
Completed service in a timely manner….kept informed of progress…very nice and friendly staff
Sep 17, 2022
Good people.
Good people. It is quick to get an appointment. Good job overall. Would come back to have service done.
Sep 09, 2022
I have purchased several vehicles from Stykemain Buick
I have purchased several vehicles from Stykemain Buick GMC and have always been happy with them.
Max Wonders
Sales Consultant
Sep 12, 2022
Stykeman Buick GMC is friendly and made sure I would get
Stykeman Buick GMC is friendly and made sure I would get the best deal on my trade-in and explained to me all the new options on my brand new GMC Sierra and made sure everything was perfect for me before I left the lot in my new truck
Sep 02, 2022
Great, friendly service!
Great, friendly service! Quick too! Thank you! Duane & Lisa Greear Industrial Millwright Services, LLC Ottawa
Aug 28, 2022
Emilio was great to work with and explain things, as well
Emilio was great to work with and explain things, as well as Ethan and Max. Chistina had the vehicle reserved with my name in the window. No pushiness. Would highly recommend. Travelled from Indy to purchased and was treated friendly and respectfully. Was the best used pricing on a Sierra SLT!
Aug 24, 2022
Very friendly and efficient.
Very friendly and efficient. We left with our new vehicle within 2 hours. Free car washes is an awesome bonus!
Aug 23, 2022
Looked at the car we really liked.
Looked at the car we really liked. Told them our min. monthly payment without putting money down and they made it happen! Didn't feel rushed into a car I didn't really want like previous visits to other dealerships! 10/10 recommend
Colin Sabins
Product Specialist
Sep 12, 2022
Stykeman Buick GMC is friendly and made sure I would get
Stykeman Buick GMC is friendly and made sure I would get the best deal on my trade-in and explained to me all the new options on my brand new GMC Sierra and made sure everything was perfect for me before I left the lot in my new truck
Aug 28, 2022
Emilio was great to work with and explain things, as well
Emilio was great to work with and explain things, as well as Ethan and Max. Chistina had the vehicle reserved with my name in the window. No pushiness. Would highly recommend. Travelled from Indy to purchased and was treated friendly and respectfully. Was the best used pricing on a Sierra SLT!
Aug 24, 2022
Very friendly and efficient.
Very friendly and efficient. We left with our new vehicle within 2 hours. Free car washes is an awesome bonus!
Aug 24, 2022
Good and friendly service and a very well trained staff
Good and friendly service and a very well trained staff who knew a lot about the vehicle they where showing and if they didn’t know something they would figure it out
Jul 30, 2022
The salesman and the manager were very polite and went
The salesman and the manager were very polite and went the extra mile for the sale.
Xavier Falke
Product Specialist
Sep 09, 2022
I have purchased several vehicles from Stykemain Buick
I have purchased several vehicles from Stykemain Buick GMC and have always been happy with them.
Sep 03, 2022
Xavier was down to earth and easy to talk to.
Xavier was down to earth and easy to talk to. I wasn't that crazy with the financial employee and the warranty sales pitch style. In the end my spouse bought them. I did like the call from Kristi whom called to check on my car search progress. Thanks our Buick is beautiful.
Aug 28, 2022
Emilio was great to work with and explain things, as well
Emilio was great to work with and explain things, as well as Ethan and Max. Chistina had the vehicle reserved with my name in the window. No pushiness. Would highly recommend. Travelled from Indy to purchased and was treated friendly and respectfully. Was the best used pricing on a Sierra SLT!
Aug 19, 2022
I love the vehicle that I bought.
I love the vehicle that I bought. The salesman wasn't real knowledgeable and the accounting department wasn't willing to budge on anything. They wouldn't budge on the price or a hitch which they said the vehicle had under a cover in the back. I bought this vehicle for $28000 and couldn't even drive away with a full tank of gas. This is the second vehicle I have bought from this location. Again, I love the vehicles, but not impressed with the people I had to deal with.
Jul 14, 2022
Great experience.
Great experience. Quick and easy and pleasant guys to work with. Would purchase from again
Emilio Pearson
Product Specialist
Sep 08, 2022
No hassle just helped me ordered and purchase a new
No hassle just helped me ordered and purchase a new truck. They kept me informed on the delivery and answered and questions I had while setting up and operating all the computerized options.
Aug 28, 2022
Emilio was great to work with and explain things, as well
Emilio was great to work with and explain things, as well as Ethan and Max. Chistina had the vehicle reserved with my name in the window. No pushiness. Would highly recommend. Travelled from Indy to purchased and was treated friendly and respectfully. Was the best used pricing on a Sierra SLT!
Jul 18, 2022
Sold me a car with a near dead remote battery.
Sold me a car with a near dead remote battery. Was stranded at Lowe's and had to look up how to change the battery, and luckily Lowe's had the battery in stock. Dealer did not finish the OnStar process after call was lost, had to do that myself a week later.
Jul 12, 2022
Emilio was extremely courteous and knowledgeable.
Emilio was extremely courteous and knowledgeable. I would definitely recommend him to a friend or family.
Jun 29, 2022
The car was what was looking for and the in my price
The car was what was looking for and the in my price range. Every one was nice and honest to us. Thank you again
Lyndi Joost
Manager
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Nov 28, 2021
We have found the sales and service staff at this...
We have found the sales and service staff at this dealership to be most polite and professional. It is not often that I will not only buy but service my vehicle with the same establishment! This is not your typical dealership!
Oct 18, 2021
Did a very good job with Servicing my truck they really...
Did a very good job with Servicing my truck they really know how to treat there customers
May 06, 2021
Love my truck 🛻 thanks . I got what I was thinking about...
Love my truck 🛻 thanks . I got what I was thinking about and looking for.And would proudly do business there again. Thanks everyone and God Bless.
Apr 03, 2021
They were able to get my daughters car right in when she...
They were able to get my daughters car right in when she had a flat tire. They always take good care of me and my family when we are there.
Justin DeStoa
Automotive Technician
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 24, 2022
Great people to work with, very concerned with keeping
Great people to work with, very concerned with keeping my truck running the best it can
Jul 15, 2022
Very polite and courteous.
Very polite and courteous. Informative on warranty work. Fixed the problem. Kept us informed while doing work.
Jul 02, 2022
Great at keeping appointment times and wait time was as
Great at keeping appointment times and wait time was as long maybe shorter than they said .
Jul 02, 2022
Easy to get an appointment.
Easy to get an appointment. Got the service done timely. Seemed to be professionally done. And car was washed.
Brian Brown
Wash bay
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 24, 2022
Great people to work with, very concerned with keeping
Great people to work with, very concerned with keeping my truck running the best it can
Jul 02, 2022
Great at keeping appointment times and wait time was as
Great at keeping appointment times and wait time was as long maybe shorter than they said .
Jun 28, 2022
The service was good and the employees who I talked too
The service was good and the employees who I talked too were nice and walked me through everything
Jun 26, 2022
They were very kind and courteous .
They were very kind and courteous ..Work was performed very timely and was very Happy with my purchase of tires ( got my tires in very fast) Would definitely recommend them to all of our friends. Thank you
Brian Phillips
Recon
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 24, 2022
Great people to work with, very concerned with keeping
Great people to work with, very concerned with keeping my truck running the best it can
Jul 04, 2022
Jacob was very helpful and professional.
Jacob was very helpful and professional. I was pleased with time frame of the service. The car washed and looked very nice. Jacob explained to me all that was done and what may needed at the next device.
Jul 02, 2022
Great at keeping appointment times and wait time was as
Great at keeping appointment times and wait time was as long maybe shorter than they said .
Jun 28, 2022
The service was good and the employees who I talked too
The service was good and the employees who I talked too were nice and walked me through everything
Leonard Vaughn
Shop Foreman
Sep 29, 2022
Showed me what was wrong with my vehicle.
Showed me what was wrong with my vehicle. What needed to be repaired now than later. Was pleased with my service manager. Was given a loaner vehicle until my vehicle was finished the next day. Was very pleased with the fixesto my vehicle. My vehicle runs smoothly.
Aug 30, 2022
The more I've thought about this, the more irritated I've
The more I've thought about this, the more irritated I've become. They were not at all transparent regarding diagnosis service prices and seem very seedy and untrustworthy in that respect. I scheduled to have my vehicle that I bought from here diagnosed for two issues. When scheduling I was told that it would cost me $120.88, but if they needed more time to diagnose the issue they'd contact me and ask to take more time to look at my car and figure out what was going on and it'd cost me more. They came and took my car to look at and I got a call saying that my front end issue was diagnosed and that they needed more time to diagnose the issue with the rear heating. I declined having them take more time to diagnose the heating issue because they told me it'd be another $160 on top of the $120.88 I was already being charged. I asked them to see if any of the repairs for my front end issue would be covered by the contract that I pay for or the GM program. I got a call back saying that nothing that needs fixed is covered. I asked the girl what I need to pay today to have my car returned and she said it was $224 for having my vehicle diagnosed today. I asked why it was $100 more than what I was told originally and she said that it was because of a shop supplies charge, having my front end looked at and taxes. I paid it because had I not, my car would not have been returned to me per their scheduler. After I reviewed the receipt that was left in my car I called to express my frustration. I spoke with the "service manager" and voiced my frustration regarding being told I'd only be charged $120.88 and then being charged $224. He said if I would schedule my repairs with them he'd take $100 off to "make up" for today. I'm not ever bringing my car back there. He was also condescending in telling me a story about how he had to pay a bunch of money to have his daughters car fixed and that people don't like to have to spend a bunch of money on their cars, but that car maintainence can be costly. My frustration isn't with the cost of fixing my vehicle (which wasn't done today) my frustration is that I was told I would be charged $120.88 and then was charged $224 instead. He told me that it is $120.88 per hour to diagnose each issue and that they actually gave me a deal because they only charged me for half an hour to look at my front end issue. Yet, they never did diagnose what the issue was with my heating, but they still charged me the $120.88 for that. This place is a joke, I regret ever buying my car from here and I'm extremely disappointed with the service and how I was spoke down to. Just because I'm a woman doesn't mean I'm stupid or that I don't understand that vehicles can be costly. Do better and be more honest with your customers. I won't ever be back and I'll make sure to spread the word about how underhanded this whole situation was.
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 24, 2022
Great people to work with, very concerned with keeping
Great people to work with, very concerned with keeping my truck running the best it can
Jul 11, 2022
Outstanding service.
Outstanding service.. very conscious of the customer’s time., thorough in explaining things. Make sure the customer is taken care of .
Mikayla Goller
Customer Care Representative
Aug 30, 2022
The more I've thought about this, the more irritated I've
The more I've thought about this, the more irritated I've become. They were not at all transparent regarding diagnosis service prices and seem very seedy and untrustworthy in that respect. I scheduled to have my vehicle that I bought from here diagnosed for two issues. When scheduling I was told that it would cost me $120.88, but if they needed more time to diagnose the issue they'd contact me and ask to take more time to look at my car and figure out what was going on and it'd cost me more. They came and took my car to look at and I got a call saying that my front end issue was diagnosed and that they needed more time to diagnose the issue with the rear heating. I declined having them take more time to diagnose the heating issue because they told me it'd be another $160 on top of the $120.88 I was already being charged. I asked them to see if any of the repairs for my front end issue would be covered by the contract that I pay for or the GM program. I got a call back saying that nothing that needs fixed is covered. I asked the girl what I need to pay today to have my car returned and she said it was $224 for having my vehicle diagnosed today. I asked why it was $100 more than what I was told originally and she said that it was because of a shop supplies charge, having my front end looked at and taxes. I paid it because had I not, my car would not have been returned to me per their scheduler. After I reviewed the receipt that was left in my car I called to express my frustration. I spoke with the "service manager" and voiced my frustration regarding being told I'd only be charged $120.88 and then being charged $224. He said if I would schedule my repairs with them he'd take $100 off to "make up" for today. I'm not ever bringing my car back there. He was also condescending in telling me a story about how he had to pay a bunch of money to have his daughters car fixed and that people don't like to have to spend a bunch of money on their cars, but that car maintainence can be costly. My frustration isn't with the cost of fixing my vehicle (which wasn't done today) my frustration is that I was told I would be charged $120.88 and then was charged $224 instead. He told me that it is $120.88 per hour to diagnose each issue and that they actually gave me a deal because they only charged me for half an hour to look at my front end issue. Yet, they never did diagnose what the issue was with my heating, but they still charged me the $120.88 for that. This place is a joke, I regret ever buying my car from here and I'm extremely disappointed with the service and how I was spoke down to. Just because I'm a woman doesn't mean I'm stupid or that I don't understand that vehicles can be costly. Do better and be more honest with your customers. I won't ever be back and I'll make sure to spread the word about how underhanded this whole situation was.
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 15, 2022
The staff from time that I made my appointment until I
The staff from time that I made my appointment until I picked up my vehicle when it was finished was very professional, courteous and helpful! Great job!!
Jun 17, 2022
Fantastic people, treated us great.
Fantastic people, treated us great. I highly recommend them to all of my family and friends.
Jan 28, 2022
Very professional and knowledgeable staff. Always...
Very professional and knowledgeable staff. Always friendly and nice to deal with. The best dealership I’ve dealt with.
Mary Cummins
Office Administrator
Jul 09, 2022
Service was great, I would recommend to anyone.
Service was great, I would recommend to anyone. This time was quick and thorough but I’ve had to wait very long wait times before. Jacob is always kind and helpful!
Jun 27, 2022
I have been dealing with Stykemain Dealership for years
I have been dealing with Stykemain Dealership for years and this is why I have always returned for my vehicles services. A 20001 Jimmy and my wives 2005 Grand Prix I purchased from Stykemain Dealership here in Defiance. I brought the Grand Prix for milage check up and fix right directional signal that was not working. All employees have been great for me to deal with and their friendliness and knowledge of the business is great.
May 24, 2022
Stykemain is a great dealership.
Stykemain is a great dealership. And I hope Stykemain car dealership will sell this Teresa kitchen a huge truck so I can haul a tiny house on wheels someday?? I need a truck color of blue or white with front and back seats. With a low monthly payment of two hundred? Hopefully stykemain will work with me? Thank you StykemainCar dealership.
Christina Rhodes
Internet Sales Manager/Marketing Director
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jun 27, 2022
I have been dealing with Stykemain Dealership for years
I have been dealing with Stykemain Dealership for years and this is why I have always returned for my vehicles services. A 20001 Jimmy and my wives 2005 Grand Prix I purchased from Stykemain Dealership here in Defiance. I brought the Grand Prix for milage check up and fix right directional signal that was not working. All employees have been great for me to deal with and their friendliness and knowledge of the business is great.
Mar 07, 2022
Our experience with Stykemain’s GMC was great from the
Our experience with Stykemain’s GMC was great from the first phone call and many more with Christine provided information ,details and answered my questions on the SUV’S I was interested in, Colin our our sales associate was very helpful and knowledgeable and patient, and the rest of the team we worked with was professional I would highly recommend Stykemain GMC
Laura Cooper
Office Administrator
Jul 09, 2022
Service was great, I would recommend to anyone.
Service was great, I would recommend to anyone. This time was quick and thorough but I’ve had to wait very long wait times before. Jacob is always kind and helpful!
Jun 22, 2022
I did a great job on getting me in fast taking care of my
I did a great job on getting me in fast taking care of my vehicle and doing a very good job
Emma Powers
Customer Care Representative
Sep 02, 2022
Great, friendly service!
Great, friendly service! Quick too! Thank you! Duane & Lisa Greear Industrial Millwright Services, LLC Ottawa
Seth Sauber
Automotive Technician
Carla Schrag
Assistant Controller