Staff
Sales
Ethan Stykemain
Sales Manager
Max Wonders
Sales Consultant
Colin Sabins
Product Specialist
Xavier Falke
Product Specialist
Emilio Pearson
Product Specialist
Finance
Parker Ruffer
Finance Manager
Service
Mike Greene
Service Manager
Justin DeStoa
Automotive Technician
Brian Brown
Vehicle Prep
Brian Phillips
Recon
Leonard Vaughn
Shop Foreman
Seth Sauber
Automotive Technician
Jeremiah Ramage
Service Advisor
Edgar Rueda
Service Advisor
Internet
Lyndi Joost
Manager
Kaitlyn Norris
Customer Care Representative
Mikayla Goller
Customer Care Representative
Christina Rhodes
Internet Sales Manager/Marketing Director
Jazzlyn Wilson
Customer Care Representative
Administration
Laura Cooper
Office Administrator
Mary Cummins
Office Administrator
Carla Schrag
Assistant Controller
Parts
Matt Risner
Parts Manager
Ethan Stykemain
Sales Manager
Jan 23, 2023
Helpful, accommodating, professional and straight to it.
Helpful, accommodating, professional and straight to it. So thankful we ended up with Colin as our salesman and will for sure be back because of him! I’ve been referring many friends and family who are looking to buy to Colin as well.
Jan 21, 2023
Dealership always has a great job as always.
Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone.
Dec 22, 2022
Great customer service.
Great customer service. Very professional staff. The process of buying a vehicle went very smoothly.
Dec 07, 2022
They do a great job with customer service.
They do a great job with customer service. They are always willing to answer your questions and work with you on your needs. Excellent job from start to finish.
Dec 03, 2022
It was an absolutely great experience!
It was an absolutely great experience! The dealership was laid back, honest, and friendly people!
Parker Ruffer
Finance Manager
Jan 23, 2023
Helpful, accommodating, professional and straight to it.
Helpful, accommodating, professional and straight to it. So thankful we ended up with Colin as our salesman and will for sure be back because of him! I’ve been referring many friends and family who are looking to buy to Colin as well.
Jan 23, 2023
Emilio was pleasant to deal with finance department need
Emilio was pleasant to deal with finance department need to listen to what I wanted
Jan 09, 2023
Great to work with.
Great to work with. Communicated the status of my order and made quick delivery upon arrival.
Jan 04, 2023
I like the courtesy of the employees and the car washes.
I like the courtesy of the employees and the car washes. Service department has always helpful.
Dec 10, 2022
Very accommodating dealership, working with me to get
Very accommodating dealership, working with me to get deal I was looking for and was happy with.
Mike Greene
Service Manager
Jan 21, 2023
Dealership always has a great job as always.
Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone.
Jan 18, 2023
Mike in service did a great job explaining what was done
Mike in service did a great job explaining what was done to my vehicle. He was very knowledgeable. Thank you.
Dec 28, 2022
great waiting area, quick service, the problem was
great waiting area, quick service, the problem was resolved. i was able to continue on my journey
Dec 22, 2022
Service Sept was nice and knowledgeable about what work
Service Sept was nice and knowledgeable about what work needed to be performed on my truck.
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Max Wonders
Sales Consultant
Jan 09, 2023
Great to work with.
Great to work with. Communicated the status of my order and made quick delivery upon arrival.
Dec 10, 2022
Very accommodating dealership, working with me to get
Very accommodating dealership, working with me to get deal I was looking for and was happy with.
Dec 07, 2022
They do a great job with customer service.
They do a great job with customer service. They are always willing to answer your questions and work with you on your needs. Excellent job from start to finish.
Dec 03, 2022
It was an absolutely great experience!
It was an absolutely great experience! The dealership was laid back, honest, and friendly people!
Nov 15, 2022
I had a great experience buying my car!
I had a great experience buying my car! Max Wonders and Jazz Wilson made my purchase process easier than I ever thought possible. I got a car I really wanted with low miles, in excellent condition, at a really reasonable price! Happy Camper! Jack Mosser
Colin Sabins
Product Specialist
Jan 24, 2023
They did a great job and made the purchase painless.
They did a great job and made the purchase painless. I would recommend them in the future.
Jan 23, 2023
Helpful, accommodating, professional and straight to it.
Helpful, accommodating, professional and straight to it. So thankful we ended up with Colin as our salesman and will for sure be back because of him! I’ve been referring many friends and family who are looking to buy to Colin as well.
Jan 21, 2023
Dealership always has a great job as always.
Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone.
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Nov 03, 2022
They were professional.
They were professional. Made me feel comfortable during the whole buying experience will recommend to my friends
Xavier Falke
Product Specialist
Jan 16, 2023
Great Deal, could improve the discounts but even though
Great Deal, could improve the discounts but even though the service is great, the staff does lots to make sure you have everything you need. I sure recommend and would do business again.
Dec 22, 2022
Great customer service.
Great customer service. Very professional staff. The process of buying a vehicle went very smoothly.
Dec 07, 2022
This is the second vehicle we've purchased with them.
This is the second vehicle we've purchased with them. They seem to have good prices and good service.
Dec 07, 2022
They do a great job with customer service.
They do a great job with customer service. They are always willing to answer your questions and work with you on your needs. Excellent job from start to finish.
Nov 30, 2022
I thought he was really nice an help me out thanks!
I thought he was really nice an help me out thanks! I’m glad that I decided to go there.
Emilio Pearson
Product Specialist
Jan 23, 2023
Emilio was pleasant to deal with finance department need
Emilio was pleasant to deal with finance department need to listen to what I wanted
Jan 21, 2023
Dealership always has a great job as always.
Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone.
Jan 04, 2023
I like the courtesy of the employees and the car washes.
I like the courtesy of the employees and the car washes. Service department has always helpful.
Dec 28, 2022
Emilio never gave up trying to get the right car headed
Emilio never gave up trying to get the right car headed to their lot so that I could meet the timetable I had set to get it before the holidays.
Dec 21, 2022
Always completes service work in a timely manner.
Always completes service work in a timely manner. Explains what exactly was done.when service is completed they give your car a wash.
Justin DeStoa
Automotive Technician
Dec 28, 2022
great waiting area, quick service, the problem was
great waiting area, quick service, the problem was resolved. i was able to continue on my journey
Dec 23, 2022
I always trust my major service repairs to Stykemain
I always trust my major service repairs to Stykemain Buick GMC. Honest, Fair, and efficient.
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 11, 2022
Very professional!
Very professional!! Go above and beyond to meet your expectations-definitely would recommend them to friends and family!!
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Brian Brown
Vehicle Prep
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Oct 14, 2022
Best dealership in town they are always on point and I
Best dealership in town they are always on point and I love the fact they pick up my car and drop it off for me!!!!
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 24, 2022
Great people to work with, very concerned with keeping
Great people to work with, very concerned with keeping my truck running the best it can
Lyndi Joost
Manager
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Nov 28, 2021
We have found the sales and service staff at this...
We have found the sales and service staff at this dealership to be most polite and professional. It is not often that I will not only buy but service my vehicle with the same establishment! This is not your typical dealership!
Oct 18, 2021
Did a very good job with Servicing my truck they really...
Did a very good job with Servicing my truck they really know how to treat there customers
May 06, 2021
Love my truck 🛻 thanks . I got what I was thinking about...
Love my truck 🛻 thanks . I got what I was thinking about and looking for.And would proudly do business there again. Thanks everyone and God Bless.
Apr 03, 2021
They were able to get my daughters car right in when she...
They were able to get my daughters car right in when she had a flat tire. They always take good care of me and my family when we are there.
Brian Phillips
Recon
Jan 24, 2023
Great customer service and support.
Great customer service and support. The guys in the service department were polite and courteous. Would recommend to family and friends
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Oct 14, 2022
Best dealership in town they are always on point and I
Best dealership in town they are always on point and I love the fact they pick up my car and drop it off for me!!!!
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Leonard Vaughn
Shop Foreman
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Oct 14, 2022
Best dealership in town they are always on point and I
Best dealership in town they are always on point and I love the fact they pick up my car and drop it off for me!!!!
Sep 29, 2022
Showed me what was wrong with my vehicle.
Showed me what was wrong with my vehicle. What needed to be repaired now than later. Was pleased with my service manager. Was given a loaner vehicle until my vehicle was finished the next day. Was very pleased with the fixesto my vehicle. My vehicle runs smoothly.
Kaitlyn Norris
Customer Care Representative
Dec 16, 2022
Not happy with the service.
Not happy with the service. Emission system was fixed last year and the garage never checked the whole system just replaced catalytic converter and never checked the sensors or pipe and now it's no longer under warranty and want to charge almost $700 . Can't afford that . And I don't like the fact I can't use a card without a fee..
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 11, 2022
Very professional!
Very professional!! Go above and beyond to meet your expectations-definitely would recommend them to friends and family!!
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Mikayla Goller
Customer Care Representative
Aug 30, 2022
The more I've thought about this, the more irritated I've
The more I've thought about this, the more irritated I've become. They were not at all transparent regarding diagnosis service prices and seem very seedy and untrustworthy in that respect. I scheduled to have my vehicle that I bought from here diagnosed for two issues. When scheduling I was told that it would cost me $120.88, but if they needed more time to diagnose the issue they'd contact me and ask to take more time to look at my car and figure out what was going on and it'd cost me more. They came and took my car to look at and I got a call saying that my front end issue was diagnosed and that they needed more time to diagnose the issue with the rear heating. I declined having them take more time to diagnose the heating issue because they told me it'd be another $160 on top of the $120.88 I was already being charged. I asked them to see if any of the repairs for my front end issue would be covered by the contract that I pay for or the GM program. I got a call back saying that nothing that needs fixed is covered. I asked the girl what I need to pay today to have my car returned and she said it was $224 for having my vehicle diagnosed today. I asked why it was $100 more than what I was told originally and she said that it was because of a shop supplies charge, having my front end looked at and taxes. I paid it because had I not, my car would not have been returned to me per their scheduler. After I reviewed the receipt that was left in my car I called to express my frustration. I spoke with the "service manager" and voiced my frustration regarding being told I'd only be charged $120.88 and then being charged $224. He said if I would schedule my repairs with them he'd take $100 off to "make up" for today. I'm not ever bringing my car back there. He was also condescending in telling me a story about how he had to pay a bunch of money to have his daughters car fixed and that people don't like to have to spend a bunch of money on their cars, but that car maintainence can be costly. My frustration isn't with the cost of fixing my vehicle (which wasn't done today) my frustration is that I was told I would be charged $120.88 and then was charged $224 instead. He told me that it is $120.88 per hour to diagnose each issue and that they actually gave me a deal because they only charged me for half an hour to look at my front end issue. Yet, they never did diagnose what the issue was with my heating, but they still charged me the $120.88 for that. This place is a joke, I regret ever buying my car from here and I'm extremely disappointed with the service and how I was spoke down to. Just because I'm a woman doesn't mean I'm stupid or that I don't understand that vehicles can be costly. Do better and be more honest with your customers. I won't ever be back and I'll make sure to spread the word about how underhanded this whole situation was.
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jul 15, 2022
The staff from time that I made my appointment until I
The staff from time that I made my appointment until I picked up my vehicle when it was finished was very professional, courteous and helpful! Great job!!
Jun 17, 2022
Fantastic people, treated us great.
Fantastic people, treated us great. I highly recommend them to all of my family and friends.
Jan 28, 2022
Very professional and knowledgeable staff. Always...
Very professional and knowledgeable staff. Always friendly and nice to deal with. The best dealership I’ve dealt with.
Laura Cooper
Office Administrator
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Oct 06, 2022
My sales person Colin did a very good job helping me with
My sales person Colin did a very good job helping me with a new vehicle my second one from this dealership they do a fantastic job from start to finish customer service is fantastic 10 out of 10
Jul 09, 2022
Service was great, I would recommend to anyone.
Service was great, I would recommend to anyone. This time was quick and thorough but I’ve had to wait very long wait times before. Jacob is always kind and helpful!
Jun 22, 2022
I did a great job on getting me in fast taking care of my
I did a great job on getting me in fast taking care of my vehicle and doing a very good job
Seth Sauber
Automotive Technician
Dec 01, 2022
The Stykeman service team is a very professional and
The Stykeman service team is a very professional and thorough group of dedicated people. This department works together to find the best solutions.
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Nov 08, 2022
Stykemains has always treated me well and co tinge to do
Stykemains has always treated me well and co tinge to do so. I appreciate there Ttentiin to detail.
Oct 14, 2022
Best dealership in town they are always on point and I
Best dealership in town they are always on point and I love the fact they pick up my car and drop it off for me!!!!
Mary Cummins
Office Administrator
Jul 09, 2022
Service was great, I would recommend to anyone.
Service was great, I would recommend to anyone. This time was quick and thorough but I’ve had to wait very long wait times before. Jacob is always kind and helpful!
Jun 27, 2022
I have been dealing with Stykemain Dealership for years
I have been dealing with Stykemain Dealership for years and this is why I have always returned for my vehicles services. A 20001 Jimmy and my wives 2005 Grand Prix I purchased from Stykemain Dealership here in Defiance. I brought the Grand Prix for milage check up and fix right directional signal that was not working. All employees have been great for me to deal with and their friendliness and knowledge of the business is great.
May 24, 2022
Stykemain is a great dealership.
Stykemain is a great dealership. And I hope Stykemain car dealership will sell this Teresa kitchen a huge truck so I can haul a tiny house on wheels someday?? I need a truck color of blue or white with front and back seats. With a low monthly payment of two hundred? Hopefully stykemain will work with me? Thank you StykemainCar dealership.
Christina Rhodes
Internet Sales Manager/Marketing Director
Aug 25, 2022
The dealership is always on time and communicate if a
The dealership is always on time and communicate if a question comes up and when the car is ready for pick up.
Jun 27, 2022
I have been dealing with Stykemain Dealership for years
I have been dealing with Stykemain Dealership for years and this is why I have always returned for my vehicles services. A 20001 Jimmy and my wives 2005 Grand Prix I purchased from Stykemain Dealership here in Defiance. I brought the Grand Prix for milage check up and fix right directional signal that was not working. All employees have been great for me to deal with and their friendliness and knowledge of the business is great.
Mar 07, 2022
Our experience with Stykemain’s GMC was great from the
Our experience with Stykemain’s GMC was great from the first phone call and many more with Christine provided information ,details and answered my questions on the SUV’S I was interested in, Colin our our sales associate was very helpful and knowledgeable and patient, and the rest of the team we worked with was professional I would highly recommend Stykemain GMC
Matt Risner
Parts Manager
Jan 21, 2023
Dealership always has a great job as always.
Dealership always has a great job as always. White glove policy is great. Repairs are awesome. I would recommend them to everyone.
Dec 27, 2022
I think y’all have a nice group of people working for
I think y’all have a nice group of people working for you. Keep up the good work!
Nov 09, 2022
Wonderful dealership with a family feel to it.
Wonderful dealership with a family feel to it. Appreciate all they do. Only dealership I will bring my vehicles to.
Jazzlyn Wilson
Customer Care Representative
Dec 07, 2022
They do a great job with customer service.
They do a great job with customer service. They are always willing to answer your questions and work with you on your needs. Excellent job from start to finish.
Jeremiah Ramage
Service Advisor
Edgar Rueda
Service Advisor